Refund and Cancellation policy

Cancellation

  • Orders can be cancelled before dispatch.
  • Once dispatched, cancellation is generally not possible.

Refund

Refunds are initiated for:

  • Cancelled orders before dispatch
  • Damaged products
  • Incorrect products received
  • Lost shipments

Refunds are typically processed within 5–7 business days after approval, though the credit timing may depend on your payment provider.